Have you discussed your issue with one of our legal advice team? Call the number listed in your
‐ we will talk you through your options and try to help you secure an early resolution.
Examples of claims include:
Unfortunately, we are unable to receive motor claims via our Online Claims Portal.
Please refer to your policy documents which should provide the best contact details for reporting your
Are you claiming on behalf of a company?
Before submitting a claim please visit das.co.uk/tpchecklist
to make sure you have all information you will need to set up a claim,
as some Landlord policies have extra cover in place in case tenants miss rent payments.
Are you the policyholder?
Is the policyholder VAT registered?
Are you happy for us to discuss your claim with your Insurer/Broker?
Is the third party a company?
Do you have permission from the policyholder to make a claim under the policy?
Does this claim relate to the insured vehicle?
Do you permanently reside at the insured property?
Do you consider yourself to be:
Do you work under an employment contract?
Is this a UK contract?:
Are you still employed?
Are you going through or have you completed an internal grievance/disciplinary or appeal procedure/process?
Have you spoken to ACAS?
Has the early conciliation process concluded?:
Was the Claimant dismissed?
What is the Claimants employment status?
Is the contract for works a UK contract:
Have you been contacted by ACAS?
Have you received any correspondence from the employee's solicitor?
Have you received an ET1?
Have you received any tribunal papers?
Does this contract relate to the insured business?:
Are you pursuing or defending this claim?
Does this dispute relate to the insured property or property you own/are responsible for?:
Have you established legal ownership to the land in dispute?:
Have you referred this issue to your insurer?
Does this relate to a motoring offence?:
Have you received official correspondence (e.g. letter from Health & Safety/Local Council, Police or Court)?:
Have you received correspondence from HMRC?:
Are you a Landlord or a Tenant?
Are you a residential Landlord?:
Was a credit check carried out for the tenant before the tenancy commenced
Do you deal directly with your Tenant or use an Agent
Has the Tenant ever complained about the condition of the property?
Have you contacted the tenant to enquire about their financial ability to pay or sought to
agree a payment plan?
Some policies provide additional cover (sometimes referred to as Rent Guarantee or Rent
cover), to reimburse you directly for your losses while we pursue your claim. Are you making
claim under this cover?:
When prompted to upload supporting documentation, please upload the following:
Does this claim relate to unpaid rent?:
Are you seeking possession of the property?:
Have you issued any notices?:
Does this claim relate to a rent review?:
Does this claim relate to property damage?:
Are you a residential Tenant?:
Are you a farm or agricultural Tenant?:
Are you a commercial Tenant?:
Have your received notice to quit?:
Have your received a rent review notice?:
Are you seeking recovery of a deposit?:
Has the jury service been completed?
Please be advised you are unable to claim until the jury service has been completed
Are you Employed, Self-Employed or an employer?
Has your registration or license been refused / revoked / cancelled?
Do you have any optional extras on the policy?
Is there any CCTV/Footage available of the incident?
Were the police called to the scene or notified of the incident?
Did the third party provide their details at the scene of the accident?
Was there an admission of liability from the third party?
Were there any passengers in your vehicle?:
Were there any witnesses to the incident?:
Was the vehicle attended or unattended at the time of the incident?:
Were you driving the vehicle at the time of the accident?:
Has the vehicle been damaged:
Is the vehicle still in use?:
Do you require a hire vehicle whilst your vehicle is off the road?:
Was anyone in your vehicle injured as a result of this accident?:
DAS work with a panel of Preferred Law Firms who have been carefully selected based on their ability
to assist our customers with their legal issues. Even if you have already spoken to a Solicitor you
can still use one of our preferred Law Firms. Please be aware that cover under your policy does not
start until a solicitor has been formally appointed by us which means that any costs you incur before
this will not be covered.
Have you already spoken to a DAS Legal Advisor?
You must agree to the following points when submitting a claim:
Mandatory fields (marked with *) must not be left blank.